BILLING
Our policy is to receive payment at the time of service.  We are happy to review the Clinic's fee schedule and insurance billing procedure with you if you in your first visit to the clinic.

INSURANCE PATIENTS:
If you have insurance for chiropractic and acupuncture care, we will photocopy your insurance card and Drive License to verify your benefits, and advise you of your insurance coverage, deductible, and/or co-pay. We will file your claim with your insurance company following your appointment, however co-pays and deductibles must be paid at the time of service. We accept check or cash.

We cannot guarantee that your insurance company will pay for your treatment at the Clinic, and we will not know this unless your claim is rejected. In this case, we will try for a medical appeal.

If, however, the insurance company continues to deny payment, the Clinic will bill you, and you can work directly with your employer and the insurance company to appeal their decision.

We reserve the right to not bill insurance, or to accept assignment on insurance.

CASH PATIENTS:
Fees are due at the time of service unless special arrangements have been made in advance. We request that you pay your total bill at each visit by check or cash.

CANCELLATIONS.
We request that you advise our office 24 hours in advance of your scheduled visit if you need to cancel your appointment time. At times there is a waiting list and frequently there are daily appointment requests, and your advance cancellation will allow the Doctor to better serve patients as needed. We appreciate your consideration. If you do not cancel 24 hours in advance, we may ask that a $30.00 charge for the unused appointment time be paid before your next appointment is scheduled to see the Doctor.

HEALTH INSURANCE BENEFITS AND COVERAGE:

Many of us are unclear as to what our benefits includes. This can lead to frustration at the time of service. Both our clinic staff and you, our patient, has the responsibility to fully understand your insurance benefits information or your cash payment information. Our clinic receptionists are always happy to call your insurance company for you to get the adequate coverage and benefits.

Currently we are in-network provider with the following insurance companies listed in alphabetical order:

 AETNA – ALL PLANS
 AMERICAN PPO
 BEECH STREET – HMO & PPO
 BCBS – PPO,
 CIGNA – ALL PLANS

 Collin County Health Care

  FIRST HEALTH – PPO
 GALAXY HEALTH NETWORK
 HEALTHSMART – PPO
 HUMANA – CHOICECARE
 MEDICARE
 PACIFICARE – PPO
 PREFERRED CHIROPRACTIC CARE (PCC)
 PRIVATE HEALTH CARE SYSTEMS (PHCS) – ALL PLANS
 PRINCIPAL FINANCIAL GROUP
  TEXAS TRUE CHOICE TRIAD – PPO
 UNITED HEALTHCARE – ALL PLANS


JOHN ALDEN
BCBS – HMO
PACIFICARE – HMO
UNICARE